A Christmas Story

I had been ambivalent about the whole project. When she had first brought up the idea of delivering food to my parents in Chennai from a restaurant in town that her sister and her husband had ownership in (a first-class restaurant, may I add!), I had told her it probably was not a good idea. There were the logistical issues to consider. First of all, the restaurant was quite far from where my parents lived. Secondly, I had experienced issues when dealing with deliveries to the home while in Chennai. The problems started with something as basic as specifying the address for delivery. (The online maps that the vendors used with their GPS systems did not use the postal address as their basis for locating the house. We had to figure out an addressing scheme that worked with GPS. (My first attempt at placing an order in Chennai with an Amazon ended up with a cancellation – because the delivery person never arrived. That was when I recognized the issue with the “address”. All subsequent orders for delivery that I made involved my standing at the gate of the house and keeping my eyes peeled for the delivery person, sometimes keeping track of his progress on my smartphone.)) I should add that Dad and mom have no idea how to use any of the technology involved in managing a delivery to the home. There was nobody else in town to depend upon to help with this. Any delivery of the food had to be coordinated remotely.

Anyway, she was determined. She decided, on her own, to have a delivery of food made to our home for Christmas. It being a special occasion, I did not object completely in spite of my concerns, and I tried to help. She was going to rope in her sister to help make it happen. The process was going to be managed remotely from Bangalore. I noted my concerns, not the least of which was that I did not want to do anything that would stress out my parents in this whole process. I was told not to worry. I provided as much information as I could so that the house could be identified. I consulted with my brother who had faced similar issues during his own trips to Chennai. I even provided a link to a picture I had taken of the shops in front of our house to help with locating the home. I thought I had covered all the bases. The order was placed. Delivery was going to happen around noontime on Christmas day. I was not involved in any of the organization. I must have continued to express my reservations. I was told not to worry.

The next step was for me to inform my parents that the food was going to be delivered at a particular time, and for them to expect phone calls related to the delivery at around that time, the last phone call being made by the delivery person at the gate to the house. Alas, this is where the plan in its original form began to go awry. I attempted to make a phone call to Chennai the day before Christmas. The phone at home was not working.

My siblings and I were independently in touch with somebody who was planning to visit my parents for Christmas. When I asked, Venkat informed me that he was going to be at our home in Chennai about an hour or so before the food delivery. I asked him to please inform my parents about what was going to happen just in case I could not call home before that. The stage was set.

I continued to try to call Chennai but could not get through.

When we woke up on Christmas day, we retieved a message that had arrived overnight from Bangalore. It said that the person delivering the food in Chennai had not been able to get in touch with my parents after his arrival at the house. Of course, the phone was not working. Nobody was responding to him when he called out from the compound gate(s?). Strangely, he reported that one of the gates was locked from the outside. Suman was on the phone with the delivery person when all of this was happening. She gave him instructions to leave the food at the gate. That was the last thing we heard about the delivery. We had no idea what might have happened to the food. Nobody could get in touch with my parents. My worst fears had been confirmed. This had been Mission Impossible! Again, I was told not to worry. We had tried.

Christmas day went by. I could not get my mind completely off what I was now convinced was a complete disaster. I should have done more to prevent this kind of a situation from happening. So many people had put in so much effort to make this happen, and it had fallen apart. Food had also been wasted.

But, the good thing was that we also had the distractions of Christmas to keep us occupied. We were getting the treat of a dinner cooked by Angela. She had suggested the menu for Christmas dinner, and had offered to cook everything. It was going to be an Indian meal. She had no previous experience with the dishes she was planning to cook. She was going to make them for the first time using recipes from books. She was going to be adventurous. Others assisted in her efforts as needed, but she was in charge. She organized things very precisely leaving very little to chance. She even transcribed the detailed instructions from the recipe books to a notebook that she kept in front of her while cooking in order to make sure that things were done right. The result was amazing!

We also spoke to my siblings and their families in the afternoon on Christmas day. The topic of the attempted food delivery in Chennai came up. We were joking among ourselves that the food had probably ended up feeding some stray dogs, or the rats that hung around the place. I did not want to talk about it any more!

Teresa and I realized much later that evening that we had not passed along one critical piece of information about where the food was supposed to have been delivered in Chennai. There was a second house, newly built and unoccupied, next to the the house where the food was supposed to have been delivered, and we had not even thought about making a mention of this house when giving directions. Perhaps the person had attempted to deliver the food there. Anyway, it was too late to do anything about it. The dogs must have had a good time.

When I woke up the next day, I found a texted message awaiting me from my brother. He had finally gotten through to our parents on the phone. He mentioned that the food package had actually not been lost! The message I had passed on to Venkat had gotten through to my parents. Mom had gone over to the new house to see if there was anything that had been left there. She had done this in spite of the fact that they had not talked to anybody on the phone. The plan had actually worked out somehow!

It was already too late to call and wish my parents a Merry Christmas, but at least they received the Christmas gift on time. All’s well that ends well.

PS. FYI, from our personal experience, the food from Kappa Chakka Kandhari is exceptional and highly recommended!

Published by

K. Joseph

I am an engineer by training. I am exploring new horizons after having spent many years in the Industry. My interests are varied and I tend to write about what is on my mind at any particular moment in time.

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